Family & Internal Medicine Billing That Pays What You Earn
Primary care billing looks simple — but chronic care management, annual wellness visits, transitional care codes, and the growing landscape of value-based care billing create dozens of revenue opportunities that most practices miss entirely. 360Solutions helps primary care practices capture every billable CCM minute, every AWV component, and every care coordination code while maintaining the compliance documentation that keeps payers from clawing revenue back.
Where Family & Internal Medicine Practices Lose Revenue
These are the coding and billing pitfalls that cost family & internal medicine practices the most — and where our specialised billers add the most value.
Chronic Care Management (CCM)
CCM codes (99490/99491/99439) require 20+ minutes of non-face-to-face care coordination per month, documented in a structured care plan. Most practices have eligible patients but no billing workflow. We build the workflow and bill it every month.
Annual Wellness Visit vs. IPPE
The Medicare Annual Wellness Visit (G0438/G0439) is completely different from the Initial Preventive Physical Exam (G0402) and from a standard E&M. Mixing these up results in denials or compliance exposure. We assign the correct code every time.
Transitional Care Management
TCM codes (99495/99496) are time-sensitive: the first contact must occur within 2 business days of discharge and the face-to-face within 7 or 14 days. We track discharge lists and alert your team before the TCM window closes.
Value-Based Care Billing
MIPS, ACO shared savings, and quality program billing require separate documentation workflows. We track quality measure codes (G-codes), patient population metrics, and reporting deadlines so your practice captures every incentive payment.
High-Risk CPT Groups
Code ranges payers audit most aggressively in Family & Internal Medicine.
Common Denial Patterns
Knowing these before submission is the difference between a 60% and a 96% first-pass rate.
AWV billed within 12 months of a previous AWV (annual frequency rule)
CCM billed without a signed patient consent on file
TCM billed without documented 2-business-day telephone contact
E&M level not supported by documented MDM or time
G2211 billed without qualifying E&M (99202–99215 required as primary code)
Send us your last 90 days of remittance data — we'll identify your top 3 fixable denial sources at no cost.
Request Free Audit →How 360Solutions Works for Family & Internal Medicine Practices
Free 2-Week Billing Audit
We review your last 90 days: denial breakdown by category, AR aging by payer, charge lag, collection rate, and any recurring coding issues specific to your specialty. No commitment required.
Specialty Coder Assignment
You are paired with a coder trained specifically in family & internal medicine coding. They learn your providers, your documentation patterns, and your payer mix before touching a claim.
Parallel Billing Transition
We run alongside your current billing for 10–14 days with zero cash flow disruption. Claims keep moving during the transition. Your account manager provides daily status updates.
Live KPI Dashboard
Real-time visibility into billed, paid, denied, AR aging, and collection rate — segmented by provider and payer. No black box, no month-end surprises.
Weekly Account Manager Call
Every week your dedicated account manager walks through last week's KPIs, denial trends, and any action items. Critical issues are escalated the same day — not at the next scheduled call.
Questions From Family & Internal Medicine Practices
Start With a Free,
No-Obligation Audit
Two weeks, no contract. A certified family & internal medicine billing specialist reviews your claims, denial patterns, and AR — and shows you exactly what is recoverable.